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FAQs

What services do you offer?

We provide a wide range of services for building and managing your brand identity. Please visit our shop page for a full list.

  • Business Card Design ($45.00 – $125.00): Get custom-designed business cards that represent your brand’s unique identity and make a lasting impression.
  • Consultation (From $50.00): Engage with professionals for strategic advice on brand management, design, and marketing.
  • Content Management ($65.00): Keep your digital content fresh, updated, and engaging with expert content management services.
  • Envelope Design ($35.00 – $200.00): Custom envelope designs to add a professional touch to your business correspondence.
  • Flyer Design ($65.00 – $190.00): Attractive and effective flyer designs for promotions, events, or announcements.
  • Profit Calculator Spreadsheet ($75.00): Tools to help you calculate and manage your business finances effectively.
  • Website Design ($150.00 – $1,000.00): From simple to elaborate, get a website that is beautifully designed and functionally robust.
  • Logo Design ($150.00 – $300.00): Create a strong brand identity with a memorable logo designed to stand out.
  • Brochure Design ($65.00 – $360.00): Professional and engaging brochures to showcase your services or products.
  • Letterhead Design ($65.00 – $75.00): Enhance your professional communications with custom-designed letterheads.
  • Gift Card (From $25.00): Give the gift of choice with a gift card for design services or products.
How do I start a project with Chucks & Heels?

Simply request a consultation and we can go from there, or if you know exactly what you need, you can visit our shop and reserve a spot on our client list.

What is the typical timeline for a design project?

While prioritizing efficiency in project completion, it is important to acknowledge that turnaround times may fluctuate based on project complexity and the promptness of feedback. The following estimates provide a rough outline for various commonly requested projects:

– Logos: Completion within 24-48 hours.

– Flyers: Completion within 24-72 hours.

– Stationery: Completion within 48-72 hours.

– Websites: Completion within 7-21 days.

Can I see examples of your past work?

By all means, please review my portfolio.

What are your pricing and payment policies?

Pricing is determined based on the intricacy of your project, the estimated time for its completion, and any potential additional expenses that may arise during the process. Hence, a consultation becomes crucial to ascertain your requirements. It allows me to offer the most precise quotation available.

How do revisions and feedback work during the design process?

Most projects typically entail 2-3 revision rounds to guarantee your utmost satisfaction. Nevertheless, in order to treat all clients fairly and maintain a healthy work-life balance, I will limit communication to business hours or prearranged appointments. Providing feedback is crucial for achieving optimal outcomes right from the outset.

What file formats will I receive at the end of my project?

All final projects will be sent in .png, .jpeg, and .pdf, and any other specific formats available upon request.

Website files will be sent including all assets. This will include a spreadsheet of all login information.

All files will be sent by zip file.

Do you work with clients outside of your location?

I am open to working with anyone as long as we can communicate with no restrictions.

What makes Chucks & Heels different from other design services?

I’m dedicated to meticulous attention to detail and unwavering commitment to client service and satisfaction. By empathizing with each client, I aim to deliver the high-quality service that I, too, would expect. My greatest joy comes from crafting designs that leave you awe-inspired, realizing that what was once a vision is now a tangible reality. Together, we’ll bring your unique vision to life, manage it effectively, and nurture it into a recognized and respected brand. Your dream, our journey – let’s create something unforgettable.

How can I provide feedback or get support after the project is completed?

As a valued client, you’ll always have direct access to me for ongoing support and guidance. My door is always open for any further assistance you might need. Your feedback is incredibly important, as it ensures your continued satisfaction long after project completion. I’m dedicated to building lasting relationships and becoming your go-to source for successful brand design and management. Remember, I’m here for you anytime you need; let’s make your brand a household name together.

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